26 Comments

  1. I have tried everything. Somehow you got my username and password separated, I’ve checked and all my info is correct. I just opened an account and now am waiting money and time because you won’t fix it. My account is supposed to open automatically, but since you screwed me. I can’t get in.

  2. I think my account has been stolen. Please tell me what to do. I am unable to open pof and pof refuses my email address. Should we delete my account and I open another one?

  3. I am having the same problem as John who wrote you on 1/12/19. I had a profile for quite a while and then suddenly could not log in. The error message was that my username and/or password did not match. I know that is not the case because Google saved my log in info. Each time I tried to reset my password, I would never receive an email from POF so I could reset it. I had to create a new profile, which I did a few days ago. Then the same thing happened. The day after I created the new profile, I got over 60 emails, and as I was answering the emails, the site logged me out and I couldn’t get logged back in. Now I am trying to create another profile so I can reply to the men who emailed me and no matter what username I try to set up, it tells me it is already taken. There is something seriously wrong with this site.

  4. I am also having the same issue and I made new account and it keeps kicking me off it and I have made 8 new account today , it the same thing over and over and over . . I have had it and I am going put a facebook profile out about this crap what a pain in ass this shit is

  5. My pof account has been hacked by someone named Serena. She has sent messages from my account to several men. Please I need to get into my account, but when I ask to change my password, you do not send me an email. My email is carolann2344@yahoo.com. I suppose she could have changed that too. But you should still have it on file, right? Please send me an email at carolann2344@yahoo.com so I can reset my password. Thanks, Carol

  6. Hi I can not get into my account for some reason I tried getting a new password but it did not work. It says my email is still active I have no clue why I cant fully log into my account

  7. Please assist me with geting back my POF account?
    For some reason I continue to get booted from POF. I cant tell if I the reason is that I am sending out too many emails?…Please assist?

  8. Hi, I’d like to reactivate my account. My username is Su setB1964. I don’t want to restart my info or profile or pictures. Please help me. My phone number is new (714) 628-6512.
    Robyn Ferrier

  9. I attempted this and each other method to erase POF account. I utilized my username and secret phrase to login with no issue . Be that as it may, at that point it won’t with the exception of my secret phrase to erase account. . I even attempted another record to email POF yet it dismissed my email . So now I have two POF account I can erase.

  10. It was very helpful for me solve my problem after i got your post .Your post made me to delete my pof account in very simple and easier way. Thank u for such wonderful post.

  11. I was trying to delete my pof account since many days after then i got your post which helped me to delete my pof account in short time.i would like to thank you a lot for sharing such useful article.

  12. I have been trying for a month to reopen my POF account. May I please get help to close out the old account and start a different account. this would mean so much to me.

  13. I cancelled my account by accident and Everytime I try to open a account it says name already exists and won’t let me in please tell me how I can do this I’m a 61yr old computer illiterate not literally but seems that way a 4yr old can do better I need help can someone please help me
    Thank you very much

  14. Hi Can you help.
    I have paid a subscription which expires in Dec 2019,so I am paid up to date till Dec 2019.
    I have since left my partner and am now back on POF,people are sending me messages but I am unable to reply. Because I have paid up until Dec 20…. can I carry on,ie,give me full access as a paid up member….
    My profile name is Stonemeister.

  15. Hi Can you help.
    I have paid a subscription which expires in Dec 2020,so I am paid up to date till Dec 2020
    I have since left my partner and am now back on POF,people are sending me messages but I am unable to reply. Because I have paid up until Dec 20…. can I carry on,ie,give me full access as a paid up member….
    My profile name is Stonemeister.

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