We are Independent service provider for POF troubleshooting issues. Welcome to Pof Customer Service, if you need help simply Dial our Toll-free help or Comment below,
DISCLAIMER : pofcustomerservicephonenumbers is an Independent Technical Support Provider. We are not affiliated to any 3rd party brand unless specified. Call vendor for Direct Support. We are third-party technical support service provider for helping customers easiest way. Each of the trademarks, brand names, company labels and their logos simply for providing important information, and we hereby, refuse any type of affiliation, and either in direct or indirect form of any such brand, logo, and services.pofcustomerservicephonenumbers is a guide to search for information concerning technical products and services. All the content is offered in current state and without any guarantees being given. The use of the Website and the published information contained thereon, occurs exclusively at the user’s own risk. There is however great care taken ensuring that whatever is offered is true, complete and up to date. You agree that you will not rely on and are solely responsible for determining the appropriateness of using the information provided on this web site and assume any risks associated with doing so.
For subscription based plans, a full refund will be issued if we have not been able to resolve even a single issue for you within the first 15 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this www.pofcustomerservicephonenumbers.com may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.
For incident based plans, you will be eligible for refund when any of the following criterions are met:
You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
The issue is out of scope for the particular plan.
15 days have not passed after the issue was last worked upon by an www.pofcustomerservicephonenumbers.com technician.
What information we collect and why?
We need your personal, financial and personal information only to implement your subscription process with us. Your personal information is collected just to identify you, financial information is collected to complete the payment procedure when you subscribe with us and computer information to link your computer with ours. All such information of yours is never shared with any third party other than pofcustomerservicephonenumbers. We assure to keep your information secure and unshared. In case you face any difficulty with the communication process or do not want to share any information, please inform us. Please pay attention to what information which we collect:
Personal Information: We need the information that identifies you personally and can be used to contact you at a later point of time. Such details will include name, last name, address, e-mail address, phone number and other appropriate details.
Financial Information: Such details are provided by you and are sent to the bank directly. These details are used to process your payments towards Smart Snake. Smart Snake does not collect any credit/debit card information of our customers.
Computer Information: Our online tools need certain information about your computer before successfully connecting your PC to ours. This information includes your computer name, brand, type, operating system, hardware and software details.
How do we use your information?
We do not publish, sell or distribute your information. Your information is used to identify you, fix your PC issues and to execute your payment procedure. Unless specifically required, we do not share your information with our affiliates or business partners. Even if it is shared it is made sure that you can’t be identified personally and also your prior consent is taken. Please note that only on request; this information can be made available to government agencies as suited or to protect Smart Snake from any potential law suit or legal proceedings. Please be assured that your information will never be misused by pofcustomerservicephonenumbers.
How do we share your information?
Your information will never be shared with any one unless legally required as mentioned above but in that case also we will take your prior consent or inform you in advance.
How do we protect your information?
pofcustomerservicephonenumbers maintains the security of your information by applying few safety practices and technical solutions. To keep your transactions confidential, we use SSL (Secure Socket Layer). SSL encrypts the data transmission between your web server and pofcustomerservicephonenumbers. This is done online and is distinctive to make sure the integrity of your messages.
Furthermore your web browser should support 128 bit encryption and should be most updated one with applicable security patches in it. We recommend you to use Intercom Explorer (version 6 or higher) or Firefox (version 2 or higher). Do not use beta or test versions. During transmission via intercom, SSL plays important role in saving your information. SSL secures your connection and you can check it with a lock symbol showing on address bar. You can also view site certificate by double clocking on lock symbol.
We do not ask for your personal information in email communications or hyperlinks of our websites. We further confirm your identify telephonically. We also safeguard your email address with the help of technical protection. Virus screening is always done of all the emails you sent with attachments. Before accepting you transaction we further verify it with you. pofcustomerservicephonenumbers has the right to cancel or restrict your access in case your data is found to be at risk.
How can you control and access your information collected by us?
If you want to correct any of your personal information which we have collected or simply want to delete it, you can request us via email at firstname.lastname@example.org. However, we keep copies of your information in our back-up before deleting them fully. Against identity misconduct and theft, we may save some of your information as well.
If the customer wants to unsubscribe the repeated emails or calls he is getting,he should simply send an email with his registered mail ID at email@example.com with subject- “Do not disturb” and should mention his customer or referenced ID as well. This procedure is called “OPT OUT”.
How can you contact us with privacy questions?
For immediate replies you can call us at live chat and talk to our customer care executives.
You can also email your questions to us at firstname.lastname@example.org, we will reply you shortly.
Alternatively, you can request us a “Call back” option on our website where there is a forum for you to do so.
CLICK HERE FOR : Terms and conditions
Requisites & Stipulations of pofcustomerservicephonenumbers (T&C)
It is utmost important for users of pofcustomerservicephonenumbers Technical Services to pay attention to all the “prerequisites” and “state of affairs” of pofcustomerservicephonenumbers before start using its computer support. You should be aware of all the details of the services which pofcustomerservicephonenumbers offers you. Knowing “Nuts & Bolts” of pofcustomerservicephonenumbers is beneficial for you as we believe in informing you rather than deceiving you like other technical service providers. This is the reason why we have a strong customer base. Be watchful while reading this page. Do not miss to read any point. We promise to satisfy you in best possible way so that you will be 100% sure of what “Value of Money Paid” you are getting.
Why Users must go through the important “Information & Instructions”?
It is important for users to understand their journey and relationship with one of the best technical service providers- pofcustomerservicephonenumbers. This is to inform you in detail as to what all terms & conditions you have to agree before you begin with us. At any point of time you should not feel that you were not informed of this in advance. Moreover, the users should never think that they were better off not opting for this computer assistance as it is not worth. They should be more confident in each and every sense.
What all we inform our esteemed users about?
pofcustomerservicephonenumbers technical service team wants its users to know the following fundamentals of pofcustomerservicephonenumbers:
Period of all the Subscription Plans
When can pofcustomerservicephonenumbers alter/change its prerequisites?
What you need to pay if you opt to dissolve a subscription plan before its expiry?
Conditions applied in case of disputes
Eligibility Criteria for refund
Information you need to share with us
This information is not only important for you but it is beneficial for you to know what services you are getting, when and how.
For Users’ Clarity:
Users must know the difference between Subscription based plans offered by pofcustomerservicephonenumbers and Incident based plans. Subscription based plans serve the users for a particular period of time which the users opt for.
The term “You” refers to the Users only.
The terms “Certified Technicians” or “Tech Experts” or “Techies” or “Experts” are used for the trained professionals who work for the users and solve their queries in best possible manner.
You must know the difference between “Plan Orders” & “Service Plans”. A plan order includes the required services which a user want from pofcustomerservicephonenumbers and further place an order for it using the online portal of pofcustomerservicephonenumbers (www.pofcustomerservicephonenumbers.com) or by simply calling on the toll-free number. Users need to get themselves registered first before doing so. When a Plan Order is submitted by any user, pofcustomerservicephonenumbers team accepts it and sends him back a “Service Plan” giving all the details of the technical services he has subscribed for.
There is a particular payment procedure specified for users which needs to be accepted by them for making payments.
Renewal-Plans will be auto-charged at the time of expiry and if you want to discontinue you must speak to our customer care executive in advance (at least a month before). Failing to inform will lead to continuation of the plan and debiting you of the plan fee once again.
Some products or technical services of pofcustomerservicephonenumbers are limited to few countries only and therefore cannot be viewed in other countries.
pofcustomerservicephonenumbers is not liable for the additional amount paid by the users.
For further clarifications, you can reach us at our toll-free number-
Responsibility and Reasonable Efforts of pofcustomerservicephonenumbers:
pofcustomerservicephonenumbers undertakes the responsibility to perform the problem diagnosis by putting in its rational pain and thereby providing the users best of the solutions for their computer issues. These solutions will be addressed by remote sessions, chats or emails whichever suits you best. You must know that a remote session gives the technicians limited access to your computer with no harm to your sensitive data or any other software. A successful completion of the remote session will place a file on your computer giving you the details of the work done which you may keep for future references or simply delete.
About Subscription Plans & Payment:
Users must know that they are liable to make the payment before they begin with the services of pofcustomerservicephonenumbers. In other words, when you chose any plan, you need to pay for it in advance before starting to take advantage of them. This is irrespective of the period of plan i.e. the plan may be a term plan (semi-annual or annual). For recurring plans which are on monthly basis, you need to pay in advance too. Users need to pay the “Subscription Fees” of the plan they chose which is also known as Service Fee. This fee is non-refundable and will not be returned even at the time of termination of the plan on the part of users. Dropping any of the services included in the plan ordered for is not valid for any refund or deduction from the total fee of the plan.
What users need to provide us to make payment?
Users need to furnish their updated credit card details while making payment. pofcustomerservicephonenumbers does not require debit card details and if mistakenly it is given by a user, pofcustomerservicephonenumbers will not be liable for the charges associated with it. While giving the credit card details the user give authority to pofcustomerservicephonenumbers or any other third party acting on behalf of pofcustomerservicephonenumbers to keep charging the aforesaid amount until it is completely charged for entire service fee of the plan. Also the authority is being given to the credit card issuer to not sign any receipt for making such payments. In case you opt for electronic fund transfer for making payment and fail to transfer the money, pofcustomerservicephonenumbers will not be liable to deliver you the services.
If our technical support team finds your problem to be indisputable and authentic by investigating all conditions associated with it, you are eligible to get the refund. If your issue which was successfully resolved by our team reoccurs in 15 days of resolution, you are eligible to get the refund.
At different levels, we gather information from you and further use it in serving you in best possible way. You’ll be asked for a few details like your name, phone number, operating system, browser and other appropriate technical details. A remote session is done by our technicians after taking your consent well in advance. By operating your computer remotely, we are allowed to have its full control. Very important for users to notice- we don’t access any information which is not required or needed in resolving your issues.
Our technicians will access only that information which plays important role in giving you the solutions for your problem. You also share some information with our technicians while working with them towards fixing your computer. This information could be of technical, financial or personal nature. We need the information that identifies you personally and can be used to contact you at a later point of time. Such details will include name, last name, address, e-mail address, phone number and other appropriate details. These details will not be misused be pofcustomerservicephonenumbers but at the same time they are not proprietary to you.
pofcustomerservicephonenumbers’s Technical Services should not be exploited by any personal and unlawful usage:
The technical services you receive or tend to receive should not be copied, modified, reproduced, published, transferred or further sold to any person, company or third party. This is completely unlawful and in such cases pofcustomerservicephonenumbers deserves the right to penalize the defaulter. Moreover, the services should be received only on the registered computer, in case it is noticed that they are received on any other computer, then pofcustomerservicephonenumbers has the right to terminate and discontinue the subscription plan(s). If at any point of time, it is recovered that the services of pofcustomerservicephonenumbers are abused in any sense, users must not only be penalized but also their subscription plans will be terminated with no refund. Creating hyperlinks to pofcustomerservicephonenumbers web portal is completely prohibited.
Responsibilities of Users
It is the responsibility of the user to maintain a data-back up of all the information stored in his computer before actually starting up with the remote sessions. In no case, pofcustomerservicephonenumbers is responsible for any data loss. Users must cooperate with the tech experts of pofcustomerservicephonenumbers when the session is going on. They need to listen carefully and provide the details required. At the time of registration, users may need to create their respective accounts and passwords. The confidentiality of their accounts and passwords is solely users. In no case the misuse of their accounts shall be borne by pofcustomerservicephonenumbers. Moreover, users must immediately inform pofcustomerservicephonenumbers the moment they notice any such misuse. Any loss incurred by pofcustomerservicephonenumbers on such misuse shall be chargeable to the particular user only.
Acceptable Delays by Unavoidable Circumstances:
Users must accept the delays in receiving services due to any of the following:
Wars, Riots, Acts of Terrorism
Intercom server down
Any other act of a third party
These are the rare circumstances to take place but it is the responsibility of pofcustomerservicephonenumbers to keep its valuable users informed of all the possible situations of inconvenience.
What are third party products and agreements?
Users may be offered on his consent some third party software which is licensed by the owners of such products only. The role of pofcustomerservicephonenumbers technicians is limited to assist users in installing and making it available to users in a comfortable way. Very important for users to note that in no case pofcustomerservicephonenumbers gives you warranty of all third party products you purchase. It is solely between you and the third party. In simple words, before buying third party software, you must accept all the mentioned terms and conditions.
How pofcustomerservicephonenumbers will exchange a few words with users regularly?
pofcustomerservicephonenumbers allows its registered users to interact with its employees by any of the following means with a limitation of using the communication after acceptance of a particular Plan Order which user wants to subscribe for:
Personal Web Portals
News Groups & Forums
Chat Messages (Instant Messaging)
Bulletin Board Services
Social Media (FB,Twitter, Pinterest)
Users must know that they are not supposed to use the valuable information provided by pofcustomerservicephonenumbers for any other illegal and unlawful purpose like for advertising and posting on any other portal. Using the information as junk emails or for spamming or commercial purposes (surveys or contests) is illegal. Downloading any image from pofcustomerservicephonenumbers portal and further using it somewhere else is completely prohibited. Using the information to threaten or harass somebody is a punishable offence. Do not upload any file containing virus. Users should at all cost not reproduce any single information from pofcustomerservicephonenumbers communication services. pofcustomerservicephonenumbers warns its users not to violate any of its code of conduct. Creating a fake identity to misled pofcustomerservicephonenumbers will not be ignored by us. pofcustomerservicephonenumbers team will penalize you for doing so.
Alterations in web portal of pofcustomerservicephonenumbers:
pofcustomerservicephonenumbers will keep on updating its web portal (www.pofcustomerservicephonenumbers.com) and it is the responsibility of the users to stay familiar with the latest news and happenings. pofcustomerservicephonenumbers may further modify its requisites & stipulations and post it on its web portal for users. Law of United States of America will govern all the disputes arising out this “requisites and stipulations”. Any other jurisdiction does not come in the picture anyhow.
Clarifications and Users Enquiries are answered at email@example.com and the toll-free number
“Do not hesitate to send us your queries, we will gladly reply you”